- 3 Sections
- 19 Lessons
- 10 Weeks
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- Knowledge Modules5
- 1.1Module 1-Workplace Fundamentals Learner Guide
- 1.2Module 2-Information Technology for Hospitality Reception Learner Guide
- 1.3Module 3- Introduction to Hospitality & Tourism Learner Guide
- 1.4Module 4-Principles of Accommodation Services Learner Guide
- 1.5Module 5- Introduction to basic Finance Learner Guide
- Practical Modules8
- 2.1Practical Module 1 Provide Hotel Laundry Services
- 2.2Practical Module 2 Maintain Housekeeping Supplies
- 2.3Practical Module 3 Clean Public Spaces within a Hotel Environment
- 2.4Practical Module 4 Handle and Dispose of Waste
- 2.5Practical Module 5 Handle and Store Cleaning Material & Equipment
- 2.6Practical Module 6 Service Guest Bedroom Areas
- 2.7Practical Module 7 Maintain House keeping Services
- 2.8Practical Module 8 Handle and Store Customer Property
- Workplace Modules6
- 3.1Logbook Module 1 Procedures for Maintenance of Housekeeping supplies
- 3.2Logbook Module 2 Set up & Preparation processes for Housekeeping Procedures
- 3.3Logbook Module 3 Procedures for Handling & Disposing of Waste
- 3.4Logbook Module 4 Processes for Cleaning Public Spaces
- 3.5Logbook Module 5 Procedures for Deep Floor & Soft Cover Cleaning
- 3.6Logbook Module 6 Storage & Handling Customer & Establishment Property